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FAQ

Frequently asked questions

Everything you might want to know about running an affiliate and referral program on Wix with Ambassy.

How is this different from other Wix affiliate apps?
Ambassy is built natively for Wix and aims to be more complete and more reliable than what Wix merchants have today — with a genuinely non-technical experience and automatic attribution across both Wix Stores and Wix Bookings. Many affiliate tools are feature-thin or were built for another platform first; Ambassy is designed for Wix from the start. And it’s simple flat pricing, with no revenue share.
Is there really no percentage of my sales?
Correct. Ambassy charges a flat monthly fee only — we never take a percentage of your referred revenue at any tier. Some affiliate tools add a cut of every referred sale on top of their monthly fee; if you’re coming from one of those, that revenue tax simply goes away.
How does tracking work?
Two ways, layered for reliability. Every affiliate gets a unique coupon code — when a shopper uses it at checkout, the sale is unambiguously credited to that affiliate. On top of that, affiliates have tracking links; when someone clicks one, Ambassy carries the referral through the cart and checkout to the completed order. The coupon path works even if cookies are blocked, so attribution stays dependable.
Does it work on Wix Studio and classic Wix?
Both. Ambassy supports classic Wix sites and the newer Wix Studio editor, with the right click-capture method for each. However your store is built, referrals are tracked correctly.
Does it cover Wix Bookings?
Yes. Ambassy attributes referred sales across Wix Stores and Wix Bookings — so product sales and referred service or appointment bookings can both earn commission.
How do payouts work — does Ambassy hold my money?
No. Ambassy never holds your funds and never acts as a payment intermediary. You pay commissions from your own connected PayPal account, or issue store credit as a single-use Wix coupon for the amount owed. The app orchestrates the payout on rails you fund and control; your money never passes through us.
Is there a free tier?
Yes. The Free plan includes link and coupon tracking, one program, a branded affiliate portal, PayPal and store-credit payouts, and core analytics — with unlimited tracked conversions, like every plan. You move to a paid plan only when you want a specific feature, never because of your volume.
Do affiliates need an account?
Affiliates sign up through your branded sign-up page and get their own portal — where they grab links and coupons and track their clicks, conversions, and earnings. You can auto-approve applicants or review them yourself, and you can bulk-import existing affiliates via CSV.
How am I billed?
Billing runs through the Wix Billing System, on your existing Wix account — no separate payment setup and no extra logins.
What protects against fraud and coupon leaks?
Ambassy includes in-house fraud checks (self-referral and velocity detection, suspicious-pattern checks) and block lists, plus anti-leak discounts using non-guessable, single-use codes to keep affiliate discounts off public coupon sites. Commissions are also clawed back automatically on canceled or refunded orders.

Still have a question?

We’re happy to help — reach out and we’ll get back to you.